Privacy policy
PRIVACY POLICY
This Privacy Policy explains how AXENTE FILES S.R.L. collects, uses, and protects your personal data when you access, browse, or make a purchase from this website.
For the purposes of Regulation (EU) 2016/679 (GDPR) and applicable Romanian data protection legislation, the data controller is:
AXENTE FILES S.R.L.
Str. Nucului 6 Bl. V-101 Sc. 2 Et. 3 Ap. 41
031502, Bucharest, Romania
Email: contact@robertaxente.com
Phone: +40 757 661 566
PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:
Identification and contact data
– Name
– Billing and shipping address
– Email address
– Phone number
Order and transaction data
– Products purchased
– Order history
– Payment status and transaction details
– Return, refund, or exchange information
Marketing and communication data
– Newsletter subscription status
– Preferences and interaction with marketing communications
– Advertising interaction data
Technical and usage data
– IP address
– Browser type and version
– Device information
– Website interaction data
– Cookies and similar technologies
Payment information is processed securely by certified payment providers and is not stored or accessible by us.
LEGAL BASIS FOR PROCESSING
We process personal data only where we have a lawful basis:
Performance of a contract
Processing orders, payments, deliveries, returns, and customer support.
Legal obligation
Compliance with accounting, tax, and consumer protection laws.
Legitimate interests
Fraud prevention, website security, business analytics, service improvement, and protection of legal rights, provided such interests are not overridden by your fundamental rights.
Consent
Sending marketing communications and placing non-essential cookies.
You may withdraw your consent at any time without affecting prior lawful processing.
MARKETING AND ADVERTISING
With your consent, we may send communications regarding collections, releases, and brand updates.
We may use advertising services provided by Meta Platforms, Google, and TikTok to display relevant advertisements.
These platforms may use cookies and similar technologies to measure performance and personalize advertising.
You may unsubscribe at any time via the link included in communications or by contacting us.
We do not sell your personal data.
SHARING OF PERSONAL DATA
We may share personal data with trusted service providers strictly as necessary, including:
– Shopify (e-commerce platform)
– Payment processors
– Shipping and logistics providers
– Email marketing providers
– Advertising platforms
– IT and hosting providers
– Accounting and legal advisors
All such parties process data under contractual obligations ensuring confidentiality and compliance with applicable laws.
INTERNATIONAL DATA TRANSFERS
Some service providers may process personal data outside the European Economic Area.
Where applicable, we ensure appropriate safeguards, including Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms.
DATA RETENTION
We retain personal data only as necessary for:
– Performing contractual obligations
– Compliance with legal requirements (including accounting obligations, typically up to 10 years under Romanian law)
– Fraud prevention and dispute resolution
– Protection of legal rights
Marketing data is retained until you withdraw consent.
YOUR RIGHTS
Under the GDPR, you have the right to:
– Access your personal data
– Request rectification
– Request erasure
– Restrict processing
– Object to processing (including direct marketing)
– Data portability
– Withdraw consent at any time
You also have the right to lodge a complaint with the Romanian supervisory authority:
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal
https://www.dataprotection.ro
To exercise your rights, contact us at: contact@robertaxente.com
COOKIES
This website uses cookies necessary for its proper functioning.
With your consent, we may also use analytics and marketing cookies to improve website performance and deliver relevant advertising.
You can manage your cookie preferences through the cookie banner or your browser settings.
CHILDREN
This website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.
SECURITY
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.
However, no system can guarantee absolute security.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised “Last updated” date.